The staff was knowledgeable and friendly. I enjoyed the spacious room with a comfortable sofa bed. Breakfast options were healthy and fresh. The location was convenient for exploring nearby attractions. Overall, it was a pleasant experience.

The location was perfect for exploring the city, with attractions just a short walk away. The room was spacious and well-kept, offering a comfortable space to unwind after a long day. However, the restaurant didn’t meet expectations for a family-friendly environment, and the pool was closed during our visit, which was disappointing. Overall, it was a decent stay, but a few amenities fell short.

We had a fantastic time - the breakfast buffet was above average and made every morning special. Plus, their hospitality was incredible, welcoming us like family after a tough time.

It wasn’t exactly inexpensive, but it was still acceptable for what we got.

Great staff and rooftop pool, but parking was confusing and pricey.

close to nascar hall of fame and bb and t park

I truly enjoyed my stay as the staff went above and beyond to make our experience memorable, like when they surprised us with sparkling wine for a birthday celebration and the room had fantastic views of downtown Charlotte, making it a wonderful spot for relaxing after exploring the nearby NASCAR Hall of Fame and the beautiful BB&T Park, which was just a few steps away.

Just a perfect fit for a city trip in Charlotte with fantastic value for money. The staff went above and beyond, especially Kim, who was a great hostess. Make sure to check out the barista area for a late-night drink.

The room was spacious and beautifully decorated, providing a comfortable sofa bed and ample space to unwind. The convenient layout made it easy to navigate, which I appreciated as a senior traveler.

Elevator access was difficult at times.

This place suits me perfectly! The friendly staff helped with directions on my first visit. I appreciate the fast Wi-Fi, cozy lounge, and 24-hour reception. Always a great stay with everything I need for my trips.

The breakfast selection had a nice variety, which made mornings enjoyable. The staff at check-in were friendly and accommodating, making us feel welcomed immediately.

The overall cleanliness was below expectations.

Fantastic views and great vibes!

We had an awesome time chilling on the rooftop! The views of the city during sunset were unreal—a perfect spot for drinks. Staff was super nice and helpful. The breakfast was delicious, too! Just wish the elevators were more noticeable, it was a bit confusing at first. Overall, it felt very welcoming!

The room at the Hyatt was spacious and well-kept. We had a nice time exploring downtown Charlotte, hitting the local parks, and grabbing some tasty bites. The pull-out sofa was perfect for my daughters and made our stay much more comfortable.

My children wished there were more dining options nearby.

We really enjoyed our stay. the room was cozy, and the rooftop bar was a fantastic place to unwind after a long day. We loved lounging by the pool and soaking in the sun while sipping on a cool drink. The only bummer was waiting a bit for the elevators, but it didn’t take away from our fun experience. 😊

We appreciated the spacious end unit, as it comfortably accommodated our family. The room's cleanliness and extra bedding for our daughter made a significant difference in our comfort.

The layout of the room required some navigation due to its design.

Loved the huge room we had, perfect for my family with kids, and the breakfast spread was a nice mix of fruits and granola that we enjoyed each morning. The rooftop terrace was a fantastic spot to unwind after a long day, and I also appreciated having a lovely little market right around the corner. Just a heads up, the elevators were a bit slow at times, but it didn’t really dampen our fun! 😊